FAQs
We do our best to pack everything carefully and ensure every order arrives safely. However, once a package is in the hands of the shipping carrier, issues can sometimes occur. If your package is marked as DELIVERED, we cannot issue a refund, as we're unable to file an insurance claim. Please check with neighbors, household members, or your local post office. As a small business, we cannot absorb losses like a large retailer.
If your package is lost in transit (not marked as delivered and delayed beyond the typical delivery window) or arrives damaged, please contact us. For damaged items, be sure to include clear photos of the outer packaging and the damaged item(s). We’ll file a claim with the carrier. If the claim is approved, you can choose a replacement or a refund of the insurance payout. If denied, we unfortunately cannot offer a refund or replacement. Thank you for supporting our small business!
Can other makers use the 6Gawd layout?
I totally understand that other makers may want to use the 6Gawd layouts in their builds, and I want to support the FGC business community as a whole—so I’m not here to hold anyone back. That said, I want to share where my head’s at so you can make an informed decision. The 6Gawd layouts are more than just a button arrangement to me—they the result of years of collaboration with top players, late-night Discord calls, and hands-on feedback from the community. It’s still an evolving project with future updates and variations in the works, and it's deeply tied to my 4TW & BnB brand identity. For now, I’d prefer it not be used as default layout options by other makers. That said, if you'd like to do one-off builds using them, that's totally fine. Thanks for understanding and supporting the culture.
Can you do graphics for other fightstick brands?
What happened to the ESPADA fightstick case?
How can I buy a BnB fightstick case?