VACATION NOTICE: The shop will be closed from August 12-31

FAQs

Why do I have to pay for shipping?
JF is a very small one-man business trying to survive in a Amazon-centric world. Our average cost for shipping labels over the last 2 years is $17.91 according our vendor PirateShip.com. Toss in the costs for Boxes, Packing Tape, Bubble Wrap, Labels, Labor, and Gas driving back and forth to UPS/Post office and the makes it closer to about $22 per shipment for every DIY 4TW enclosure shipped. We charge a flat-rate of $20 for domestic shipments . Most shops simply add the cost to their products, but we would rather keep it honest. 

Policy for lost or damaged packages
We do our best to pack everything carefully and ensure every order arrives safely. However, once a package is in the hands of the shipping carrier, issues can sometimes occur. If your package is marked as DELIVERED, we cannot issue a refund, as we're unable to file an insurance claim. Please check with neighbors, household members, or your local post office. As a small business, we cannot absorb losses like a large retailer.
If your package is lost in transit (not marked as delivered and delayed beyond the typical delivery window) or arrives damaged, please contact us. For damaged items, be sure to include clear photos of the outer packaging and the damaged item(s). We’ll file a claim with the carrier. If the claim is approved, you can choose a replacement or a refund of the insurance payout. If denied, we unfortunately cannot offer a refund or replacement. Thank you for supporting our small business!

Can other makers use the 6Gawd layout?
I totally understand that other makers may want to use the 6Gawd layouts in their builds, and I want to support the FGC business community as a whole—so I’m not here to hold anyone back. That said, I want to share where my head’s at so you can make an informed decision. The 6Gawd layouts are more than just a button arrangement to me—they the result of years of collaboration with top players, late-night Discord calls, and hands-on feedback from the community. It’s still an evolving project with future updates and variations in the works, and it's deeply tied to my 4TW & BnB brand identity. For now, I’d prefer it not be used as default layout options by other makers. That said, if you'd like to do one-off builds using them, that's totally fine. Thanks for understanding and supporting the culture.

Why is there a fee for 4TW custom layouts?
In order to make an enclosure with a custom layout, multiple files need to be engineered for laser cutting: Top Panel, Top Support Panel, Cut Path for Cutting Graphics / Prints, etc. A custom Photoshop template also needs be to created so you can design graphics for it. All of this takes time which the fee covers.

Can you do graphics for other fightstick brands?
At the moment, JF only has the bandwidth to support his in-house 4TW fightstick brands. Check out our Community Resources for designers who can possibly help.

What happened to the ESPADA fightstick case?
Due to rising costs from my previous materials and laser cutting vendor, the ESPADA had to be retired. The good news is that I now own my equipment to make everything in-house and the 4TW is the ESPADA's spiritual successor.

How can I buy a BnB fightstick case?
I have partnered with FocusAttack as the manufacturer and distributor of the BnB Fightstick Platform. You can purchase one here.